gracehavenandfamily@gmail.com
This Privacy Policy explains how Grace Haven and Family (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or communicate with us.
By using our website, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Information you voluntarily provide when contacting us or making inquiries, including:
Full name
Phone number
Email address
Shipping or delivery address
Preferred puppy or breed
Any content submitted through contact forms or messaging
If you make a purchase, we may collect payment-related information.
We do not store credit card or bank details on our servers.
All payments are processed through trusted third-party payment gateways.
When you visit our website, certain data may be collected automatically:
IP address
Browser type
Device type
Page views and timestamps
Referral links
This information helps us improve website functionality and user experience.
We may use your information for the following purposes:
To respond to inquiries or adoption requests
To process reservations and transactions
To provide updates about a selected puppy
To send shipping or pickup notifications
To improve website performance
To comply with legal requirements
We do not sell your personal data.
We may use cookies or similar technologies to:
Track website usage
Improve navigation
Remember user preferences
You can disable cookies in your browser settings.
Some features may not function properly if cookies are disabled.
We may share your data with trusted partners only when necessary:
Veterinary clinics for health documentation
Transportation or pet shipping services
Payment processors
Website hosting or analytics providers
Legal authorities if required by law
All third parties must follow industry-standard privacy and security practices.
We take reasonable steps to protect your data against loss, misuse, or unauthorized access.
However, no online system is 100% secure, so we cannot guarantee absolute protection.
Our services are intended for adults aged 18 and above.
We do not knowingly collect personal information from children.
Depending on your region, you may have the right to:
Access your personal data
Update or correct inaccurate information
Request deletion of your data
Withdraw marketing consent
To exercise these rights, please contact us at:
📧 gracehavenandfamily@gmail.com
Our website may contain links to other services or platforms.
We are not responsible for the privacy practices of third-party websites.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
If you have questions about this Privacy Policy or how we manage your personal data, please contact us:
Grace Haven and Family
📧 gracehavenandfamily@gmail.com
