Thank you for choosing one of our puppies. We are committed to raising healthy, well-socialized dogs and providing transparency and honesty to all our clients.
This Health Guarantee explains what we guarantee and what is required from the buyer to maintain the validity of this guarantee.
All puppies are:
Vet-checked before leaving our facility.
Up-to-date on age-appropriate vaccinations and deworming.
Free from visible signs of illness at the time of pickup or delivery.
On the date of transfer, the puppy will be considered healthy to the best of our knowledge.
The buyer must inspect the puppy at delivery and raise any concerns before accepting possession.
The buyer must take the puppy to a licensed veterinarian within 72 hours of receiving the puppy.
A full health check must be performed.
Any findings must be documented in writing by the veterinarian.
The buyer must contact us immediately if any health issue is found.
Failure to complete this step voids the guarantee.
We guarantee the puppy to be free from life-threatening congenital or hereditary defects for a period of 12 months from the date of purchase.
Life-threatening means conditions that:
Severely impact quality of life,
Require major surgery to correct, or
Result in death.
Examples may include:
Severe heart defects
Severe liver shunt
Spinal deformities causing paralysis
Genetic kidney failure
If a qualifying genetic or congenital health issue is diagnosed:
We will replace the puppy with another puppy of equal value, OR
Refund up to 50% of the purchase price, based on veterinary report and proof.
The choice of remedy is at our discretion.
We do not refund shipping, travel, or third-party fees.
This guarantee does not apply to:
Parasites (giardia, worms, coccidia, ticks, fleas)
Respiratory infections common to transport or environmental change
Allergies
Stress-related conditions
Non-genetic illnesses
Minor cosmetic faults (bite issues, hernias, etc.)
Ear crop, tail dock, or cosmetic surgical results
We do not guarantee size, weight, color, coat quality, temperament, or breeding ability.
The guarantee is valid only if the buyer:
Provides routine veterinary care
Keeps puppy up-to-date on vaccinations and deworming
Maintains a safe, clean living environment
Provides proper diet, exercise, and hydration
Neglect, abuse, or failure to provide standard care voids the guarantee.
If the buyer cannot keep the puppy for any reason:
The buyer must contact us first.
The puppy may not be resold, rehomed, or taken to a shelter without our written approval.
We may assist with rehoming, but no money will be refunded for personal circumstances.
We cannot predict or guarantee:
Adult weight or size
Fertility or breeding capability
Temperament in a new environment
Behavior changes due to training, neglect, or home environment
Reality: Dogs are living beings, not products.
While we breed responsibly, many factors in a dog’s development are outside our control once the puppy leaves our care.
By purchasing and taking possession of a puppy from us, the buyer agrees to all terms listed above.